SmartStorage FAQ

Where is your facility located?

We’re located at 1405 Dale Ave in Benton City, WA 99320. We’re easy to access from Prosser, Kennewick, Richland, and Pasco.

When can I access my storage unit?

You can access your unit between 6:00 am and 10:00 pm, any day of the week.

What are your office hours?

Our office is open from 9:00 am until 5:00 pm, Monday through Saturday. However, you don’t have to visit our office to rent from us. You can use our 24-hour kiosk on site to get started any time it’s easy for you.

Do you offer vehicle storage?

We do. We offer a range of parking spaces that are sized perfectly to accommodate your RV, boat, or other vehicle.

Do you rent moving trucks?

Yes. You can rent a moving truck from our office to help you with your move. Contact us for details!

What do you do to maintain security at your facility?

Our facility is fenced and accessible only through keypad entry at our security gate. Additionally, we use security cameras to keep track of activity on our property.

What’s the best way to choose the unit I need?

Our storage calculator is great way to help you estimate how much storage space you need.

What’s the best way to keep up with my rent?

You can pay your bill at our office or our 24-hour kiosk at our facility, but to make things easier for you, we offer online bill payment so you can pay whenever it’s easiest for you.

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